Policies

1. General

1.1. Welcome to this website at http://www.Orit-Jewelry.com or any other address as may be from time to time (hereinafter: "the Site") managed and operated by AM Jewelry Design Ltd. 5 Pardesiya. (Hereinafter: "the Company").

1.2. Any use by you (hereinafter "the client") on the site and similar contents displayed therein (including landing pages of the site and / or landing pages leading to the site or related to the company's services offered on the site and / or providing information on the Site in order to receive details about the company and / or its services), through any computer and / or cellular communications, is subject to the terms of use and the privacy policy set out below (hereinafter: "The Terms" or "Terms of Use") and the provisions of any law.

1.3. The Terms regulate the legal basis for any discussion between the Company and the surfers regarding the Site and / or its use by them. You must read these Terms of Use carefully before using the Site and any use, viewing or browsing of the Site (the "Use"), as the use of the Site for any purpose attests to your consent to read and understand the Terms of Use and Privacy Policy. Reservation or condition, and that you and / or anyone on your behalf shall have no claim and / or claim and / or demand against the Company and / or the Site and / or anyone on their behalf. If you do not agree with them, you are required to leave the site and not use it.

1.4. The Terms of Use are written in a masculine form for convenience only and are intended for men and women alike.

1.5. The company may change the Terms of Use and / or the Privacy Policy at any time, depending on its sole discretion.

2. Definitions

2.1 Products – jewelry, bracelets, necklaces and any item or accessory appearing on the site and is offered for sale by the Company.

2.2. delivery day – the day the goods were delivered to the destination requested by the customer.

2.3. Mailing address – The address indicated by the customer as a shipping address.

2.4. The date of execution of the order – the date on which the transaction was approved by the credit company of the customer or by PayPal.

2.5. Business days – The delivery dates will be calculated according to regular business days, i.e. five working days per week, Sundays through Thursdays, and do not include Fridays, Saturdays, holidays and commemorative days.

3. Use of the Site

3.1. The site is a virtual store that provides users with information and services for the sale of the products and is owned and managed by the company. The use of the site (including the content and services therein) is intended for the personal and private use of the costumer and not for any commercial or wholesale use of any kind. It is therefore subject to these terms of use, and for lawful purposes only. You undertake not to use the Site for any illegal purpose. For any questions and / or clarifications you can contact the company's customer service directly by email at [email protected] or by calling 054-2777750.

3.2. The customer may subscribe to the mailing list (hereinafter: the "mailing list") of the site, with his registration to the site or without. In the event that the customer chooses to subscribe to the company's mailing list, the client agrees and confirms that the company will be entitled to use the details provided by him for the purpose of mailing of publications and / or special offers as well as general information and advertising as defined in the Communications Law (Telecommunications and Broadcasts) ), 2008. The information will be communicated to the customer by SMS and / or by email and / or by other means of mailing.

3.3. The customer may remove himself from the mailing list, either by email or by SMS, by clicking on the link at the bottom of the mail and completing the removal instructions. If you do not wish to receive mailings, it is your responsibility to remove yourself from the mailing list, ie to notify the company that you are requesting that your name be removed from the mailing list.

3.4. Registration will be done on a one-time basis by filling out the registration form.

3.5. When using the Site, the company may use industry-standard technology known as “cookies” or similar technologies that store certain information on the user's computer, and enables the company to automatically activate certain features, and enhance the user's experience of the company's services. Cookies will help the company to enable automatic login of the site and / or the application.

4.1. The Company shall not be liable in any way for any malfunction and / or interruption and / or disruption of the proper operation of the site and / or errors or defects in the information presented as a result of these malfunctions (including hardware, software, communication lines, etc).

4.2. The Company may remove an item from the existing inventory at any time and does not undertake to hold inventory from a particular item appearing on the site.

4.3. The prices shown on the site include Value Added Taxes according to law.

4.4. The Company may update the site from time to time, add or subtract details, remove products that are out of stock and / or change product prices and shipping rates, all subject to its sole discretion. The valid price is the price quoted at the time of payment.

5. Order placement on the website

5.1. When purchasing products on the site, the customer will be asked to enter his details on the order form that appears on the site. Fulfilling all details in the order form is a prerequisite for making the reservation. The order’s details made by the customer and the transaction registration with the company shall constitute evidence of the details of the order.

5.2. It is clarified that there is a possibility for the customer to place an order on the site without creating an account nor the need to enter a password and create a customer card.

5.3. The Company shall use the information provided by the customer in accordance with the Privacy Policy in this Agreement.

5.4. After placing the order, the customer will receive an initial notice that the company had received the details of his order. For the avoidance of any doubt, this approval does not obligate the company and / or anyone on its behalf to supply the ordered products, and only attests that the order details have been entered into the company’s system.

5.5. As long as the customer makes incorrect identification details, we can not guarantee that the products will reach the customer. In the event that the products are returned to the company due to erroneous details provided by the customer, he will be charged for handling and shipping fees. The customer must carefully and precisely fill in the most up-to-date details. Entry of false personal information is strictly prohibited and constitutes a criminal offense under the provisions of the Penal Law, 5737-1977 and / or any other law.

5.6. After the order is placed, the customer's credit card details will be checked. Only after the Company and / or its representatives have completed the examination of the customer's credit card details and the credit card company's approval is received for the purchase, will his proposal be deemed to be effective and all the processes for supplying the ordered products will commence. If the transaction is not approved by the credit card company for any reason, the customer will be notified and will be asked to replace the payment method entered. As long as no actual payment is received for the purchase, the purchase will not be completed and the products will remain in full ownership of the company.

5.7. The order's completion and approval are conditional upon the requested items being in stock at the time of completion of the order and / or delivery date. If the product is out of stock, the company may notify the customer of the cancellation of the order, subject to the management of the site refunding any amount paid by the customer and / or cancel the transaction made to the company if any. The Client shall have no claim and / or legal demand in this matter in respect of any type of damage, whether direct damage or indirect damage caused to the Customer and / or to a third party.

5.8. The Company will contact the customer if the customer's credit card is not valid, the credit card company does not respect the transaction, or the requested product is not in held inn stock by the company.

6. Cancellation of transaction and return of products

6.1. Cancellation of a transaction and return of products shall be made subject to the Consumer Protection Law, 5741-1981 (hereinafter: "the Law").

6.1.1. Cancellation of a transaction after sending the product to the customer will be done within 14 days from the date the costumer had received the package, provided that the product is whole and not used, and is without any defect and / or damage. The product will be returned in its original packaging intact when the label is attached to the product, and the company or its designee will determine whether the returned product meets the requirements of this section. The customer will be entitled to a credit voucher for sale on the site.A product which returned and does not meet the requirements of this chapter shall not entitle the customer for a refund and / or any other credit including a credit voucher.

2. The return of a purchased and unused product, in its original packaging subject to this section, shall be possible within 14 days from its receipt.A product sold in sale can only be replaced within seven days of receiving the shipment.

3. Cancellation before shipment of the product shall be without additional charge, and the customer shall be refunded for the transaction, subtracting 5% and delivery and handling fees.

1. Cancellation of a transaction, and receipt of credit will be made only when the customer has notified the company of his request to cancel the transaction within two (2) business days from the date of receiving the product by contacting the company via email: [email protected] The return of the product must occur within 14 business days since the receiving date, delivered in its original packaging, without any defect or damage, and has not been used. Upon cancellation of the transaction, the payment method provided by the user will be credited with the refund. A cancellation fee of 5%, and delivery and handling fees will be subtracted from the value of the transaction.

2. All credit will be transferred only to the credit card where the order was made from, and according to the schedule of the credit card company or PAYPAL. 

4. It is clear that no credit will be given for products for which no remuneration has been paid for, such as promotions or gifts.

5. In the case of a pick-up order, no refund will be given if the order has not been collected within 2 business days.

6.4 If the product is returned other than as stated in this section, the customer will not be credited (not a cash value credit or store credit). It is hereby clarified that the company or anyone acting on its behalf has sole discretion regarding the status of the returned product.

6.5 How to return the products: the customer will send the product at his own expense to our address – Orit Mugrabi, 10 Sharet street, Pardesiya, Israel or as detailed on the page attached to each shipping package. Alternatively, he will be able to arrive to the company's store on 10 Sharet Street and return the product himself. Alternatively, the customer will be able to ask the site management to send a messenger to his home to collect the product. The company will charge the customer the cost of courier mail according to the price list at that time. If the customer wishes to replace another product, replacement will be possible.

6.6. In the event that the customer has not notified the company of any defect in the product within 24 hours from the date of receipt, this constitutes a notice that there has been no defect and the customer will have no legal claim against the company and / or the site for the existence of any defect in the product.

6.7. Replacement of a product purchased at full price for another product or for store credit will be allowed for up to one month from the date of purchase, assuming that the product is in good condition, has not been used, is in its original packaging and without and / or defect of any kind. A product returned which does not meet the requirements of this chapter shall not entitle the customer for a refund and / or any other credit including store credit

6.8. החברה תהא לבטל עסקה או הזמנה כולה או חלקה במקרים הבאים:

6.8. The Company shall cancel a transaction or an order in whole or in part in the following cases:1. An error occurred either in the price of the product or in the description of the product.2. If it turns out that there was a problem with the communication and / or a technical problem that prevented the site visitors from using the site properly.3. In the case of an act of war, hostility, terror, emergency and / or any other matter that would prevent the performance of a proper sale.4. The product is out of stock;6.9. Notification of cancellation of the order will be delivered to the customer via telephone and / or by email to the address specified on the registration page.

7.1. Delivery of the products to the customer's home will entail payment of shipping fees, subject to the conditions detailed on the site.

7.2. The product delivery time is as follows:

7.2.1. Pick-up: up to 3 business days from the date of booking. When the product arrives at the self-collection point, a notice (including a mail) confirming its arrival will be sent to the customer.

7.2.2. Registered mail: Up to 14 business days from the date of placing the order and subject to the activity of Israel Post.

Courier: Up to 5 business days from booking.

Delivery abroad: up to 20 business days from the date of booking.

7.3. The shipping fees will be added to the order amount and the rate will be as stated on the website.

7.4. The products will be supplied by courier or by registered mail.

7.5. The company guarantees to issue the order for delivery to the destination entered by the customer at the time of booking, in up to 4 business days from the date of order. This does not mean products will be delivered in 4 business days.

7.8. The Company is not responsible for any delay of any kind in the shipment.

8. Warranty

8.1. The Company and / or anyone acting on its behalf shall bear no responsibility for the contents of the site and any other sites in which it might appear on, the company is also not reliable for any possible impact on the computers of the customers using the site nor for any damage, inconvenience, or loss that will be caused to customers who use the site, their property or any third party as a result of using or purchasing through the site. The use is under the responsibility of the customer only, and the customer hereby releases the company and / or anyone acting on its behalf from any claim and / or demand for any loss, damage-direct or indirect, caused to him as a result of the reliance or use of the content.

8.2. If there is a mistake in the description of an item appearing on the site, this will not be binding on the company and / or the management of the site.

8.3. The Company shall not be held responsible for exceeding the value of the purchased product. In any event, the company shall not bear any indirect, consequential and / or special damage caused to the customer and / or to a third party.

8.4. The customer is solely responsible for the use of the product purchased, as well as in the case where it is not in accordance with the instructions of the manufacturer and / or the company.

8.5. The site management will not be responsible for any delay in the delivery of products of any kind, as a result of events beyond its control.

8.6. In any problem and / or question the customer is invited to contact the customer service of the company by phone 054-2777750 or e-mail [email protected], and the management of the site will handle the request soon.

9. Intellectual Property and Trademarks

9.1. All property rights, including copyrights, trade secrets, models, site, all content and information, as well as trademarks, are the sole property of the company. All rights to ownership of the site and the Services, including intellectual property rights, are the sole property of the Company and will remain in full ownership at all times. You may not copy, distribute or store the contents of the site, including trademarks, images and texts, product design, product images, etc., in whole or in part, temporarily or permanently, in any form without the prior written consent of the company

9.2. This Agreement grants the Site's customers permission to only use the Site and its services, prohibits the client from doing any act that is likely to infringe the intellectual property rights mentioned above.

9.3. The site, including any information and / or display appearing on the site including graphics, design, verbal presentation, trademarks, logos and the editing and presentation of these, including the services and content on the site, including text, illustrations, graphics, videos and images are the sole property of the company.

9.4 Any commercial use of the site, or allowing a third party to use the Site, without a written permission from the Company is prohibited. Customers who use the company's website are strictly prohibited from making changes, copying, distributing, broadcasting, displaying, performing, duplicating or publishing without the written permission of the company. The various services provided on the Site must be used for lawful purposes only.

9.5. The name "Orit Jewelry Designer", the domain of the site and the trademarks appearing therein (even if not registered) are the property of the company solely. They may not be used without the prior written consent of the Company.

9.6. Do not enable or allow any computer application or other means to search, scan, copy, or automatically retrieve content from the Site.

10. Confidentiality

10.1. The Company takes the highest precautions in order to maintain, to the best of its ability, the confidentiality of the information and the user's privacy, while reasonably implementing information security systems and procedures. However, the Company makes it clear that these procedures and systems do not completely eliminate the risk of leakage of information, and does not guarantee that the data collected and / or delivered as part of the application will be completely immune to unauthorized access and / or intrusion into the company's databases and the information stored therein.

10.2. The company uses the services of the leading credit and security card clearing company in Israel for the purpose of checking and securing information on the site.

10.3. The company's website is a secure website. The company operates via SSL (an electronic commerce protocol) used to encrypt information from the moment it is received until it is transferred to the system.

10.4. The Company will use the personal information that the customer submits at the time of booking only for the purpose of operation of the site, transfer of information to the customer and execution of orders on the site. For the avoidance of doubt, the company does not store customer credit card numbers.

10.5. A customer who identified on the site once and / or again by creating a customer membership and / or registered to the mailing list / made an order and / or contacted the company via e-mail and / or in any way, and approved the receipt of mailing materials from the company, therefore waives any claim in respect of the use of such information, including a claim under the Protection of Privacy Law, 5741-1981.

10.6. The Company does everything in its power to maintain the proper operation of the Site, but it does not guarantee that use will not be interrupted, nor that it will operate without any interruptions, malfunctions or disruptions.

10.7. In cases arising from force majeure, the Company shall not be liable for any damage, (indirect or direct) caused to any customer on its behalf, if any information provided by the Client is lost or will reach a hostile entity and / or will be used without authorization.

11. Miscellaneous

11.1. Chapter titles are provided for convenience only and will not be used to interpret the terms of use of the site.

11.2. Any waiver by the Company of the right to which it is entitled pursuant to these Terms of Use and / or by law or the Company's failure to assert its right shall not be considered a waiver, avoidance or the creation of a practice in respect of other cases.

11.3. Any exemption and / or non-liability granted to the company pursuant to the Terms of Use is also vested in its managers, employees, representatives, shareholders and all persons acting on its behalf and / or on its behalf, as well as any other party connected with the provision of the Services.

11.4. The Company's computer records regarding the actions taken through the site will constitute prima facie evidence of the correctness of the actions.

11.5. The laws of the State of Israel shall apply to any matter arising out of the use of the Site, its terms, provisions and any other matter. The jurisdiction shall be vested in the courts of the State of Israel only and in accordance with the laws of the State. The sole and exclusive local jurisdiction in any matter and dispute regarding services on the Site will be subject to the courts in the Tel Aviv-Jaffa District only.